Shipping policy

Shipping policy
Shipping Policy
At Duos Craft, we strive to deliver your orders quickly and safely. Please read the details below regarding our shipping process:

Processing Time
All orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Time
We ship via Delhivery and Shiprocket.

Standard Delivery: 3–6 business days (depending on your location)

Express Delivery: 1–4 business days (available for select locations)

Tracking: Tracking information will be sent via email/SMS once your order is shipped.

Shipping Charges
Free shipping on prepaid orders

Cash on Delivery (COD) orders: ₹99 shipping fee

Shipping Restrictions
We currently ship only within India.

P.O. Box addresses are accepted, but delivery may take longer.

Lost or Damaged Items
If your order is lost or damaged during transit, please contact us at duoscraft25@gmail.com within 3 days of receiving your order.
We will assist in arranging a replacement or refund as per our policy.